Earn your credentials.
Prove them with your Skills Passport.
Throughout the programme, participants earn certifications after successfully completing and demonstrating competence in different operational areas. Each certification is proof of real, hands-on mastery.
Front Office Certification
DEMONSTRATED COMPETENCY IN
- Check-ins & check-outs
- Guest communication
- Reservation management
- Service standards
Food & Beverage Certification
DEMONSTRATED COMPETENCY IN
- Breakfast service
- Event support
- Service flow
- Guest interaction
YOUNG Coffee Certification
DEMONSTRATED COMPETENCY IN
- Coffee preparation
- Speed & consistency
- Customer service
- Station management
Operations & Support Certification
DEMONSTRATED COMPETENCY IN
- Setup & planning
- Inventory management
- Operational discipline
- Team coordination
Graduation Recognition
At the end of the programme, interns receive the YOUNG Hospitality Learning Experience Diploma – a formal recognition of everything achieved during the six months.
Including
- Duration completed
- Certifications obtained
- Final operational project or improvement contribution
- Departments mastered
- Supervisor evaluation
